In this approach, design becomes a collective process in which participants contribute their perspectives, ideas, and feedback. Designers of services, products, or spaces actively seek the experience of the people who will use them. The diversity of participants is an important value of the process.

Co-design is often iterative — ideas and prototypes are repeatedly tested with users and refined based on their feedback.

We use co-design when developing new products and services as well as solutions that encourage behavioural change, for example shifting from private car use to more sustainable forms of mobility.

Examples of projects:

• Toilet4Me2 – co-design of a smart toilet for older adults and people with disabilities

• PRECISE – co-design of a fall-prevention app for older adults

• CoMobility – co-design of solutions supporting sustainable urban mobility.